1) Information we collect
a) Information you provide directly
- Contact details such as name, email, phone/WhatsApp number.
- Property preferences (budget, location, number of rooms, rental vs. purchase, timing).
- Booking/rental details (check-in/out dates, tenant information) and property management requests (repair needs, service history). dammrealty.com
- Messages you send through our website forms or directly via email, phone, or WhatsApp.
b) Information collected automatically
When you visit our website, we (and/or service providers) may collect:
- Device and usage data (IP address, browser type, pages viewed, time on page, referrers).
- Cookies and similar technologies to keep the site working, remember your preferences, and measure performance (see “Cookies” below).
c) Information from third parties
Where allowed by law, we may receive information from:
- Advertising/analytics providers that show us how visitors use our site in aggregate.
- Property portals/partners you interact with before being referred to us.
We do not knowingly collect information from children under 18.
2) How we use your information
We use your information to:
- Respond to enquiries and provide property recommendations tailored to your needs.
- Arrange viewings, manage bookings/rentals, and handle property management requests. dammrealty.com
- Send updates about listings, availability, promotions, and service changes (you can opt out anytime).
- Operate, improve, and secure our website (analytics, troubleshooting, preventing abuse).
- Comply with legal obligations and enforce our terms.
3) Legal bases (for EEA/UK visitors)
If you are in the EEA or UK, we process personal data under these legal bases:
- Consent (e.g., marketing messages).
- Contract (to provide the services you ask for).
- Legitimate interests (site security, analytics, improving services) where these are not overridden by your rights.
- Legal obligation (record-keeping, responding to lawful requests).
4) When we share information
We share information only as needed:
- Vetted service providers/contractors who help us run our website, analytics, communications, bookings/rentals, and property management (for example, maintenance vendors). dammrealty.com
- Business partners involved in a specific transaction you request (e.g., a co-broker, listing partner, or landlord).
- Legal and compliance purposes (to protect rights, comply with law, or respond to lawful requests).
- Business transactions (if we undergo a restructuring, merger, or asset transfer, your data may be part of the transfer).
We don’t sell your personal information.
5) Cookies and similar technologies
We use cookies and similar technologies to:
- Keep the site secure and working properly.
- Remember your settings (for example, language).
- Measure traffic and performance to improve the site.
You can control cookies through your browser settings. If you block cookies, parts of the site may not work as intended.
6) Retention
We keep personal information only as long as needed to provide services, comply with legal/contractual obligations, resolve disputes, and protect our rights. When it’s no longer needed, we delete it or de-identify it.
7) Security
We use administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to keep your information safe and review our measures regularly.
8) Your choices
- Marketing: You can opt out of marketing emails, messages, or calls at any time by following the instructions in the message or by contacting us.
- Cookies: Manage or block cookies in your browser settings.
- Do Not Track: We currently do not respond to browser “Do Not Track” signals.
9) Your privacy rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Data portability (receive your data in a usable format).
To exercise these rights, contact danish@dammsrealty.com. We may need to verify your identity before acting on your request. We will not discriminate against you for exercising your rights.
10) International transfers
Our website and providers may be located in different countries. If your information is transferred to a country with different data protection laws, we take steps to protect it appropriately (for example, using standard contractual clauses where required).
11) Third-party links
Our website may link to third-party sites or social pages. We don’t control those sites and aren’t responsible for their privacy practices. Please review their policies before providing personal information.
12) WhatsApp, phone, and email
If you contact us by phone or WhatsApp (+92 331 0000128) or by email (danish@dammsrealty.com), we’ll use the information you provide to respond and keep a record of our communications, in line with this Policy. dammsrealty.com
13) Changes to this Policy
We may update this Policy to reflect changes in our services or the law. We’ll post the updated version with a new “Last updated” date. If changes materially affect your rights, we’ll take additional steps to notify you.
14) How to contact us
Damms Realty
Email: danish@dammsrealty.com
Phone/WhatsApp: +92 331 0000128 dammsrealty.com
If you’re in the EEA/UK and believe we haven’t resolved your concern, you may have the right to contact your local data protection authority.
Notes on tailoring (you can keep or delete this paragraph before publishing)
- If you use specific analytics (e.g., Google Analytics) or ad pixels (e.g., Meta), add them by name in the Cookies section.
- If you maintain a physical office address, add it in “How to contact us.”
- If you onboard a portal for rentals, add that provider by name in “When we share information.”